Seminars: Toronto April 26-27

Three Powerful Seminars Every Jeweller Needs to Experience at Time & Shine Toronto

From robbery trauma and staff preparedness to trust in selling and gemstone sourcing, these seminars bring urgent, high-value education to the jewellery trade.
Time & Shine Toronto is not only where the industry comes to source new suppliers, products, and opportunities. It is also where jewellers come to become sharper, stronger, and better prepared for the realities shaping the business today.

This year’s seminar programme brings together three exceptional sessions designed to help jewellery professionals protect their people, strengthen their sales, and deepen their understanding of the stories and strategies driving modern retail success.

If you are serious about growing your jewellery business in Canada, these are the conversations worth being in the room for.

Event Dates: April 26–27, 2026
Event: Time & Shine Toronto

Seminar 1 - Sunday 26 @ 10:00 am

Trust & Transparency Is the New Currency

With Karen Howard, FCGmA, RMV, IMJVA

In jewellery retail today, trust is no longer assumed. It must be built clearly, consistently, and professionally at every stage of the sale.

Customers are arriving more informed, more comparison-driven, and more likely to question grading, treatments, origin, pricing, value, and long-term service expectations. In this environment, ambiguity costs money. It slows decisions, increases discount pressure, and weakens confidence in the buying process.

Karen Howard’s seminar will show why trust is no longer a soft concept in jewellery retail. It is a business strategy.

This highly relevant session will explore how jewellers can strengthen communication, disclosure, documentation, and consistency so that trust becomes part of the selling system itself. For retailers focused on protecting margins, strengthening credibility, and improving close rates, this is a seminar with immediate operational value.

Key theme: Trust is not a bonus in today’s market. It is the foundation of the sale.

Seminar 2 - Sunday 26 @ 11:00 am

The Gem Hunters: From the Mine to the Showcase

With Ron LeBlanc and Diane Robinson

The world of coloured gemstones is filled with adventure, risk, discovery, and powerful stories that can transform the retail experience.

At Time & Shine Toronto, Ron LeBlanc and Diane Robinson of The Gem Hunters will take attendees inside the fascinating global journey of gemstones, from remote mining regions to the jewellery showcase. Their session offers a rare insider look at sourcing at origin, navigating opportunity and risk, and understanding the real story behind the stones.

For jewellers, this is far more than a travel story. It is a chance to gain deeper insight into how gemstones move through the market and how origin, rarity, and storytelling can create stronger client engagement and more meaningful sales conversations.

Ron has spent 50 years gem hunting in the field, and together with Diane he is launching The Gem Hunters Guild, a global community of seasoned gem hunters built on one core principle: trust.

Key theme: The better you understand the journey of the stone, the more powerfully you can sell its meaning.

Seminar 3 - Monday 27 @ 11:00 am

When Robbery Becomes Part of the Daily Reality

Dr. Renee Raymond, PsyD, C.Psych, R.Psych, RP, CMPC

If you want to be part of the atmosphere, the applause, and the conversations that matter, this is your night.

Join jewellers, designers, suppliers, and industry leaders for an unforgettable evening dedicated to the very best of our community.

Clinical Director | Clinical and Counselling Psychologist | Registered Psychotherapist | Certified Mental Performance Consultant
Dr. Renee Raymond brings a powerful and highly relevant perspective to the conversation around robbery, stress, and emotional resilience in the jewellery industry.

As a Clinical and Counselling Psychologist, she specializes in supporting individuals who operate under constant pressure, high stakes, and performance-driven environments. Her work spans elite athletes, professional performers, and high-functioning teams—individuals who, much like jewellers today, must remain focused, composed, and effective in the face of ongoing stress and uncertainty.

Dr. Raymond serves as the Mental Health and Performance Lead for Inter Toronto FC in the Canadian Premier League and supports athletes through the Canadian Olympic Committee’s Game Plan program, as well as professionals across organizations such as the NBA, CFL, and Women’s Super League. Her experience includes working with Olympic and national-level athletes, coaches, and organizations to build resilient, high-trust, and high-performance environments.

What makes Dr. Raymond uniquely suited to this seminar is her deep expertise in:
* Managing pre-event stress and anticipatory anxiety * Training individuals and teams to perform under heightened threat awareness * Supporting recovery after traumatic or high-impact events * Building psychological safety and leadership stability within organizations

These are the same psychological dynamics now affecting jewellery retailers across Canada. Her approach goes beyond theory. She works at the intersection of mental health, performance psychology, and real-world pressure, helping individuals maintain clarity, confidence, and control when it matters most. In an industry where robbery has become an ever-present concern—not only physically but emotionally—Dr. Raymond’s insights will help jewellers understand how to prepare their teams without creating fear, respond with stability under pressure, and recover with strength after impact.

This is not just a seminar about risk.
 It is a session about human resilience in a high-risk environment—and how strong leadership can shape how teams think, feel, and perform through it.

Why attend these Seminars?

These are not ordinary seminar topics. They reflect three of the most important realities facing jewellery businesses right now.

One addresses the emotional and operational impact of robbery.
One strengthens the trust behind every sale.
One brings the sourcing story and excitement of gemstones directly to the trade.

Together, they reflect exactly what Time & Shine Toronto is becoming: not just a buying event, but a platform for smarter growth, stronger leadership, and more informed business decisions.

Be in the Room for the Conversations That Matter

The jewellery industry is changing quickly, and the businesses that adapt best will be the ones that invest not only in product, but also in education, preparedness, trust, and insight.

Join us at Time & Shine Toronto for three seminars designed to help jewellers lead better, sell smarter, and protect what matters most.