Seminars: Toronto April 26-27
Three Powerful Seminars Every Jeweller Needs to Experience at Time & Shine Toronto
From robbery trauma and staff preparedness to trust in selling and gemstone sourcing, these seminars bring urgent, high-value education to the jewellery trade.
Time & Shine Toronto is not only where the industry comes to source new suppliers, products, and opportunities. It is also where jewellers come to become sharper, stronger, and better prepared for the realities shaping the business today.
This year’s seminar programme brings together three exceptional sessions designed to help jewellery professionals protect their people, strengthen their sales, and deepen their understanding of the stories and strategies driving modern retail success.
If you are serious about growing your jewellery business in Canada, these are the conversations worth being in the room for.
Event Dates: April 26–27, 2026
Event: Time & Shine Toronto
Seminar 1 - Sunday 26 @ 10:00 am
Trust & Transparency Is the New Currency
With Karen Howard, FCGmA, RMV, IMJVA
In jewellery retail today, trust is no longer assumed. It must be built clearly, consistently, and professionally at every stage of the sale.
Customers are arriving more informed, more comparison-driven, and more likely to question grading, treatments, origin, pricing, value, and long-term service expectations. In this environment, ambiguity costs money. It slows decisions, increases discount pressure, and weakens confidence in the buying process.
Karen Howard’s seminar will show why trust is no longer a soft concept in jewellery retail. It is a business strategy.
This highly relevant session will explore how jewellers can strengthen communication, disclosure, documentation, and consistency so that trust becomes part of the selling system itself. For retailers focused on protecting margins, strengthening credibility, and improving close rates, this is a seminar with immediate operational value.
Key theme: Trust is not a bonus in today’s market. It is the foundation of the sale.
Seminar 2 - Sunday 26 @ 11:00 am
The Gem Hunters: From the Mine to the Showcase
With Ron LeBlanc and Diane Robinson
The world of coloured gemstones is filled with adventure, risk, discovery, and powerful stories that can transform the retail experience.
At Time & Shine Toronto, Ron LeBlanc and Diane Robinson of The Gem Hunters will take attendees inside the fascinating global journey of gemstones, from remote mining regions to the jewellery showcase. Their session offers a rare insider look at sourcing at origin, navigating opportunity and risk, and understanding the real story behind the stones.
For jewellers, this is far more than a travel story. It is a chance to gain deeper insight into how gemstones move through the market and how origin, rarity, and storytelling can create stronger client engagement and more meaningful sales conversations.
Ron has spent 50 years gem hunting in the field, and together with Diane he is launching The Gem Hunters Guild, a global community of seasoned gem hunters built on one core principle: trust.
Key theme: The better you understand the journey of the stone, the more powerfully you can sell its meaning.
Seminar 3 - Monday 27 @ 11:00 am
